Your financial security is our top priority. Luna Money implements bank-level security measures to protect your data and ensure your privacy.
256-bit Encryption
All your data is encrypted using AES 256-bit encryption at rest and TLS 1.3 in transit - the same security used by major banks.
Read-Only Access
We have read-only access to your financial accounts. We cannot move money, make transactions, or change your accounts.
No Password Storage
We never store your bank login credentials. Authentication is handled securely through Plaid's encrypted token exchange.
Secure Infrastructure
Hosted on enterprise-grade infrastructure with automatic backups, multi-region redundancy, and 24/7 monitoring.
How We Protect Your Data
Multi-Factor Authentication
Optional 2FA adds an extra layer of security to your account with time-based codes.
Secure Session Management
Sessions expire automatically and are tied to your device for added security.
Regular Security Audits
We conduct regular security reviews and monitoring to identify and address potential vulnerabilities.
Fraud Detection
Advanced algorithms monitor for suspicious activity and unauthorized access attempts.
Banking Partner Security
Powered by Plaid
We partner with Plaid, a trusted financial technology company used by major apps like Venmo, Robinhood, and Coinbase.
SOC 2 Type II certified
ISO 27001 and ISO 27701 certified
Encrypted end-to-end connection to your bank
Never stores your login credentials
Your Privacy Rights
We Never:
Sell your personal or financial data
Share your data without your consent
Store your banking passwords
Access your money or make transactions
Track individual users - all analytics are anonymized
You Always Can:
Access and export your data anytime
Delete your account and data
Disconnect bank accounts instantly
Control your privacy settings
Our Security Commitment
While we're a growing startup, we take security seriously and follow industry best practices:
Privacy by Design
Built with GDPR principles in mind
Secure Infrastructure
Enterprise-grade hosting and monitoring
Regular Updates
Continuous security improvements
Transparent Practices
Clear data handling policies
Growing Stronger: As we grow, we're working towards formal certifications including SOC 2 and full GDPR compliance documentation.
Security Best Practices
Help Keep Your Account Secure
Use a strong, unique password for your Luna Money account
Enable two-factor authentication for extra security
Never share your account credentials with anyone
Keep your app updated to the latest version
Report any suspicious activity immediately
Anonymous Analytics
Your privacy is paramount. All analytics data collected through Google Analytics and Sentry is fully anonymized. We never track individual users, and all data is aggregated to improve our service while protecting your identity.
Privacy First: We use anonymized analytics solely to understand how Luna Money is used in aggregate, helping us build better features while ensuring your financial data remains completely private.
Questions About Security?
Our security team is here to help. If you have any questions or concerns about your data security, please don't hesitate to reach out.
Security Team Email: security@osfinancialfreedom.com
General Support Email: support@osfinancialfreedom.com